Harry Norman, Realtors Recognized for Relocation Excellence
Posted by Rebecca Kilmartin — May 31, 2009
Atlanta, GA – (June 2009) - Harry Norman, Realtors® recently completed a mandatory re-screening process necessary to maintain the prestigious RELO® Quality Certification by the Chicago-based Leading Real Estate Companies of the World® network. The RELO® Quality Certification (RQC) is the first program in the relocation industry to quantify and qualify what true relocation service excellence means. Modeled after the Malcolm Baldrige national quality award, it was created by the network to provide measurable standards for the pursuit of relocation excellence. A committee of leading industry professionals must review all aspects of the company’s relocation services division every three years for a company to remain certified.
Harry Norman, Realtors® earned re-certification only after demonstrating that the company continues to meet stringent standards. Virtually every aspect of the company’s relocation department was reviewed thoroughly, using specific criteria to evaluate performance and production, staffing, training and continuing education, relocation services offered, advertising and marketing, customer satisfaction, technology resources, office facilities, and more.
Harry Norman, Realtors’s Director of Relocation Karen McRae is pleased to have received the certification for another three year period. “The RQC Certification defines excellence in our industry. We are so honored to be one of 39 companies out of the 700 that make up Leading Real Estate Companies of the World to have achieved this award.,” McRae said.
About Harry Norman, Realtors®
Founded in 1930, Harry Norman, Realtors® is Atlanta’s oldest residential real estate firm with 22 offices and over 1,000 sales associates. Harry Norman, Realtors® is a wholly-owned subsidiary of HomeServices of America, Inc., a Berkshire Hathaway affiliate. HomeServices is the second-largest full-service independent residential real estate brokerage firm in the U.S. Through its affiliation with HomeServices of America, Harry Norman, Realtors® is part of a real estate family of 20,000 sales associates spanning 19 states. Harry Norman, Realtors® also achieves international exposure through membership in such exclusive real estate networks as Leading Real Estate Companies of the WorldTM the largest network of independent residential real estate firms, with 650 members representing 4,700 office and 120,000 associates across the U.S. and in over 20 countries. For additional information, visit www.harrynorman.com.
About Leading Real Estate Companies of the World®
Leading Real Estate Companies of the World® (www.LeadingRE.com) is a global real estate network comprised of nearly 700 of the best-known local and regional real estate firms. With more than 5,500 offices and 170,000 sales associates in the United States and 38 countries abroad, LeadingRE affiliates sell nearly $370 billion in home sales representing 1.2 million transactions annually. Six of the United States’ top 10 real estate firms are LeadingRE affiliates, and our members are the Number One firms in 44% of the top 88 markets in the United States, representing a powerful force in American real estate.